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Managed Services Plans

At Vector Choice, we know every business is different. That's why we built tiered service packages that meet you where you are and grow with you. Each plan includes our industry-leading standards, and from there, you choose the upgrades that match your goals.

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Safe Start

Your IT and cybersecurity foundation, when you're ready for expert support without overcommitting. Ready to move beyond "calling the cousin who knows computers?"

Is this you?

  • You’re running a small to mid-sized business that’s starting to feel the pain of “DIY IT."
  • You’re worried about cybersecurity but don't know where to start.
  • You don’t need significant day-to-day support, but downtime during the workday costs you money and headaches.
  • You want predictable costs, clear communication, and the reassurance that someone will pick up the phone when you call.

What you get:

  • Business-hours remote and onsite billable support (with guaranteed on-time arrivals).
  • Quick response times for emergencies, no more waiting days for help.
  • Access to core security protections like antivirus, ransomware detection, patch management, and device backups.
  • Add-ons available as you grow: compliance, mobile device management, and more.

Fundamentals

Reliable IT coverage with room to expand as your business grows. Provides a solid baseline of cybersecurity protections and predictable support costs, keeping your IT ahead of problems while giving you visibility into what's happening. It's a great fit if you need to balance budget with professional-grade stability.

Is this you?

  • You’ve outgrown break/fix IT, but you’re not ready for a compliance-heavy plan.
  • You need responsive support during the workday and predictable monthly costs.
  • You want stronger protections in place—like automated monitoring and preventative maintenance.

What you get:

  • Remote business-hours support, plus structured rates for evenings, weekends, and holidays.
  • Proactive account management with a dedicated account manager, monthly executive reports, and strategic business reviews.
  • Predictable costs and cybersecurity fundamentals.

Compliance Pro

Enterprise-level cybersecurity and proactive IT management—without the onsite visits. Gives you the same advanced security and proactive IT management of our top-tier plan, while keeping costs in check by skipping onsite visits. It's the right fit if you want maximum protection, visibility, and reliability—delivered 100% remotely.

Is this you?

  • You need around-the-clock monitoring, advanced cybersecurity, and fast response times, but your team doesn’t require in-person onsite support.
  • You want the same high level of protection and visibility offered in our Vigilance Pro plan—at a lower cost by removing onsite coverage.
  • You’re focused on keeping your business secure and efficient without paying for services you won’t use.

What you get:

  • 24/7/365 monitoring, alerts, and proactive maintenance to prevent downtime.
  • Fast emergency response times (15 minutes or less remote).
  • Advanced cybersecurity protections: MDR/SOC, SIEM, ransomware detection, dark web monitoring, and cyber-attack remediation.
  • Strategic account management with executive reports, quality assurance touchpoints, and quarterly reviews.
  • All the benefits of Vigilance Pro, minus the onsite support services.

Vigilance Pro

The gold standard for organizations that can't afford downtime or blind spots. Vigilance Pro isn't just IT support; it's peace of mind. If downtime is never an option for your business, this is the plan built to safeguard your operations around the clock.

Is this you?

  • Your business runs on technology, any outage means lost revenue, lost clients, or worse.
  • You want your IT to be proactive: detecting and fixing issues before they ever reach your team
  • You expect not just IT support, but a true partner in strategy, security, and growth

What you get:

  • 24/7/365 monitoring, alerts, and auto-healing—your systems are never left unattended.
  • Fastest response times.
  • Advanced cybersecurity protections: MDR/SOC, SIEM, ransomware detection, and cyber-attack remediation.
  • Scheduled preventative maintenance, dark web monitoring, and executive-level reporting.
  • Optional VCISO services for vulnerability scanning, penetration testing, and board-level security strategy.

Find Your Perfect IT Plan

Not sure where you fit? That's where we come in. Let's take a closer look at your IT needs, your risk tolerance, and your growth goals—and we'll guide you to the plan that's the right fit.

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